Disability Support Workers in Box Hill and Western Sydney
The right support worker makes a real difference. Care Clan’s disability support workers help NDIS participants at home and in the community — with daily living, getting out and about, and building skills for more independence. Our team is based in Box Hill, and we take time to understand your needs before arranging a worker.
How our support workers can help
In-home disability support
Support in your own home with the everyday routines that help you live well, planned around your needs and preferences. For help with cleaning, laundry, meals and shopping, see NDIS domestic assistance.
Daily living assistance
Help with day-to-day activities at home and in the community, delivered in a way that respects your choices, your privacy and your dignity.
Community participation
Support to get out, try new things and stay connected — social outings, hobbies, appointments, shopping and activities such as our workshops. Learn more about community participation and our Box Hill workshops.
Life-skills development
Practical skills for more independence, such as cooking, budgeting, using public transport and managing a household. See life skills development.
Matching you with the right support worker
We focus on finding the right fit for you, not just filling a shift. When arranging a support worker, we will ask you about:
- your goals and the supports in your NDIS plan
- the tasks and activities you need help with
- your interests, personality and communication preferences
- cultural, language and gender preferences
- the days and times that suit you, and whether continuity with the same worker matters to you
If a match does not feel right, tell us and we will work with you to find a better fit. Worker availability varies by area and time, and we will always be clear about what we can offer.
Who we support
- NDIS participants who want support at home or in the community
- Families and carers looking for reliable, respectful support for someone they care about
- Support coordinators arranging supports for participants in Box Hill and nearby suburbs
NDIS funding for support workers
Support worker services are usually funded from your Core Supports budget; some skills-building supports may come from Capacity Building. Self-managed and plan-managed participants can generally choose their provider, while NDIA-managed supports must be delivered by an NDIS-registered provider — Care Clan is a registered NDIS provider. We are happy to talk this through with you or your support coordinator.
Areas we cover
Our support workers are based in Box Hill, and we are growing our team in Dural and Kenthurst. Contact us to check current availability — see our service areas.
How to request a support worker
- Contact us on +61-422083248 or make a referral.
- Tell us about the support you need — tasks, goals, days and times, and how your plan is managed.
- Meet your worker — where a suitable worker is available, we agree a schedule with you and check in to make sure it is working.
Frequently asked questions
Can I choose my support worker?
Your preferences guide every match. Tell us what matters to you and we will suggest workers who suit your needs. If something is not working, let us know.
Will I have the same worker each time?
We aim for consistency because it helps build trust. It depends on rosters and the times you need, and we will let you know if anything changes.
Do you only provide support in my home?
No. Support workers can help at home and in the community, including outings, appointments, shopping and activities.
Can a support coordinator arrange support for me?
Yes. Support coordinators and family members can refer someone to Care Clan with the participant’s consent.
What to tell us when you get in touch
- your suburb
- the support you are looking for (for example household tasks, a support worker for outings, in-home support)
- the days and times that suit you
- how your NDIS plan is managed (self-managed, plan-managed or NDIA-managed), if you know
- whether you are the participant, a family member or a support coordinator
Please do not send medical reports or NDIS plans in your first message — we will let you know if and how to share documents securely.
Request a Support Worker
Tell us about the support you are looking for. Our Box Hill team will explain the options and check availability in your area.